Your Questions, Answered

  • Yes. A valid passport is required.

    Your passport should be valid for at least 6 months beyond your return date.

  • U.S., Canadian, U.K., and most EU passport holders do not need a visa for short tourist stays.

    Travelers are responsible for verifying entry requirements for their nationality.

  • No

  • Yes. Group airport transfers are included on official arrival and departure days at the trip destination.

    Private transfers outside scheduled times may be arranged at an additional cost.

  • We monitor arrival windows. If your delay falls outside group transfer times, we will assist with alternate transportation when possible.

  • Participants will stay in a centrally located villas in Cartagena, typically in:

    * The Historical Walled City (Old Town)

    * Bocagrande

    * Getsemani

  • Rooming depends on your booking selection:

    * Single occupancy

    * Double occupancy (shared room)

  • Yes! Pre- and post-trip extensions can be arranged based on availability and additional cost.

  • Typically included:

    * Villa accommodations

    * Select meals

    * Group activities and excursions

    * Transportation to scheduled activities

    * Trip host / concierges guide support

  • Yes. The itinerary balances curated experiences and personal free time for rest, shopping, or exploring.

  • No. Group activities are optional, but participation is encouraged for the full experience.

  • Activities may include:

    * City tours

    * Cultural experiences

    * Beach club days

    * Group dinners

    * Nightlife experiences

    * Wellness or leisure time

  • Cartagena is hot and humid year-round.

    Recommended:

    * Light, breathable clothing

    * Comfortable walking shoes

    * Swimwear

    * Sunhat & sunglasses

    * Dressy outfits for dinners / nightlife

  • Some events may have suggested themes (e.g., white night, resort chic). These will be communicated ahead of time.

  • Essentials include:

    * Passport

    * Travel insurance documents

    * Sunscreen

    * Insect repellent

    * Personal medications

    * Portable charger

    * Reusable water bottle

  • The Colombian Peso (COP).

    U.S. dollars are not widely accepted for everyday purchases.

  • ATMs are widely available.

    We will arrange for a time for everyone to exchange money

    Notify your bank before traveling to avoid card issues.

  • Yes, at hotels, restaurants, and larger businesses.

    Cash is recommended for:

    * Street vendors

    * Small shops

    * Tips

  • This varies, but most travelers budget $600–$1,000 USD for personal spending over 4 days. But most restuarants, vendors, and retailors take card. & ATMs are available to Colombian Pesos.

  • No vaccinations are required for entry from the U.S.

    Consult your healthcare provider for personal recommendations.

  • Travel insurance is strongly recommended and may be required for participation.

    Coverage should include:

    * Trip cancellation

    * Medical coverage

    * Emergency evacuation

  • Your trip host will assist with local medical facilities if needed.

    All medical expenses are the traveler’s responsibility.

  • Most carriers offer international plans.

    You may also:

    * Purchase a local SIM card

    * Use Wi-Fi at hotels and restaurants

  • Yes, Wi-Fi is available at villaa and many venues, though speeds may vary.

  • Yes. Group photos and videos may be captured for marketing and memories.

    Participation implies consent unless otherwise stated.

  • Guests are expected to:

    * Respect fellow travelers and staff

    * Follow local laws

    * Act responsibly during activities

    Disruptive behavior may result in removal without refund.

  • Deposits are typically non-refundable.

    Refunds depend on supplier policies and timing of cancellation.

    Refer to your booking agreement for full details.

  • Spots are not transferable.

  • Minor changes may occur due to weather, logistics, or safety considerations.

    Equivalent experiences will be provided whenever possible.

  • You will receive:

    * A dedicated trip contact email

    * On-site host contact information

    * Emergency support details prior to departure

  • Yes. A group chat or communication channel will be created closer to departure for updates and reminders.

  • Absolutely. Many guests travel solo and connect through group activities.

  • Yes! Let us know in advance and we’ll do our best to coordinate something special.